EV INFRASTRUCTURE INSTALL & SERVICE
Software for the contractors who put EV chargers in the ground — and keep them running.
From a customer's panel photo to the OCPP commissioning checklist to a NEVI uptime SLA. FieldCamp models the way EV install shops actually work — not a CMS, not generic FSM with a label change.
Trusted by EV install & service contractors
from a two-truck shop to a multi-state infrastructure builder.
01 The EV data model
Site → Station → Port — plus the OCPP version, plus the NEVI uptime gauge.
FieldCamp ships an EV layout with typed fields the CMS platforms keep for their operator backend: hardware brand, port type, OCPP version, NEVI uptime, OEM warranty channel — live the moment a tech opens the record.
It doubles as your EV CRM — every site, fleet owner, and AHJ contact on one record.
Uptime drift caught. DC-07 fell to 91.2% (NEVI threshold 97%). A PMI was scheduled, a ChargePoint Assure RMA drafted for the contactor, and Sarah notified on WhatsApp — all before her morning fleet check-in.
Linked records
Ports link to their station, stations to the site. Open one site and see every port, project phase, PMI plan, and visit in place.
Typed fields
Port type, hardware brand, OCPP version, install date, OEM warranty channel — structured fields with real types, never a notes-field dump.
Uptime is a field
Per-port uptime tracked against NEVI's 97% threshold. Drift below and the dispatch board flags it before the customer calls.
Shared record views
One record per site and port — specs, project, service log, OEM warranty channel, AHJ packet, files. The same view your CSRs, dispatchers, and techs work from.
02 Customer intake
A photo of the panel tells you what the project actually is.
Your customer uploads panel photos through a branded intake form, and FieldCamp pins them to the site record. No truck roll for the assessment.
Your estimator — or the vision workflow you wire up — reads off the breaker amperage, panel make, spaces, and run distance, then drafts the make-ready scope.
123 Vision parsed · 1.4sPan-and-zoom for AHJ submittal · auto-annotated
- 50A · 2-pole breaker (QO250)
- Subpanel: not needed
- ~30 ft · 3/4" EMT conduit
- NEC 625.42 service load calc · auto-generated
03 The install project
Kickoff to energization in one record.
EV installs are projects, not 2-hour visits. FieldCamp tracks every phase — survey, AHJ permit, make-ready, mount, commissioning, energization — with photos and signed milestones on one record.
Site host, fleet owner, utility coordinator, AHJ inspector — everyone sees the same view.
Site survey
Apr 18 · 1.4s vision parse
Square D QO-200 · 4 spaces · ~28 ft run
AHJ permit
Apr 24 · Phoenix BDS
Permit BLD-2026-4218 · stamped
Utility make-ready
May 02 · APS coordination
200→400A service upgrade · energized
Mount + cable
In progress · 3 of 4 mounted
DC-07 trim ring + signal cable today
Commissioning
Scheduled · May 14, 9 AM
Priya K. · OCPP 2.0.1 handshake + GFCI
Energization
Pending utility sign-off
APS final inspection · ETA May 16
04 Commissioning
Every check, every photo — into one signed AHJ packet.
FieldCamp ships a 38-step EVSE commissioning template as a custom checklist the tech runs from the mobile app — electrical, grounding, GFCI/CCID, Control Pilot, OCPP handshake, AHJ sign-off. Each step logs a timestamp, photo, and note.
The handshake itself runs in the OEM installer app — the tech attaches the screenshot of the charger going Online, and the checklist compiles into the AHJ packet automatically.
Commissioning checklist · 38 items
Pre-commissioning docs reviewed
AHJ packet · stamped drawings
Electrical service verified
240V · 50A · Phase B confirmed
Grounding & bonding
Ground impedance 0.8 Ω · within spec
EVSE physical install
Torque-verified · NEMA 3R seal intact
GFCI / CCID test
Trip at 9.2 mA · per NEC 625.54
Control Pilot (CP) signal
1 kHz square wave · ±12V ok
OCPP 2.0.1 handshake
Connecting to ChargePoint CSMS…
Remote start / stop test
—
AHJ sign-off
Inspector ETA: 14:30
Step 7 · OCPP handshake
RunningExpress 250 · NACS
OnlineTech notes
Boot accepted on first attempt. ChargeBoxId confirmed in operator dashboard. Heartbeat steady at 30 s. Ready for remote start test.
Priya K. · EVITP #1842
Signed off · 14:04 today
AHJ packet · auto-compiling. Every check, photo, and signature folds into one PDF for the inspector — without copy-paste.
05 Service & NEVI uptime
Uptime is the contract. FieldCamp watches it.
NEVI-funded sites must hold 97% uptime. FieldCamp tracks it per port — when one drifts below threshold, it drafts the PMI visit and dispatches the right tech by skill and zone.
Each OEM warranty channel lives on the port record — ChargePoint Assure to Tesla service portal — so a claim is one tap, not one hour.
91.2%
Current 30-day uptime · DC-07
Across BlueRoad — 30-day
DCFC Diagnostic · DC-07
Priya K. · EVITP + NABCEP
Today 1:30 PM · 14m drive
Premium · Quarterly DCFC
84 sites · 12 due this month
Essential · Annual L2
100 sites · 22 due this month
Lapsed > 90 days
16 sites
OEM warranty channels · on the port
06 Estimates & invoicing
Estimates that include the make-ready. Invoices that attach the NEVI report.
Good-better-best estimates from the flat-rate pricebook — make-ready labor, panel upgrade, OEM hardware, OCPP commissioning, one approval.
Invoices auto-attach the NEVI compliance PDF, collect via Tap-to-Pay, ACH, card, or Apple Pay, and stay QuickBooks-synced — no double entry.
For
BlueRoad · Bay B retrofit
2400 Industrial Pkwy
Repair
Contactor + recommission
$1,420
Declined
Replace★ Best
Express 250 + OCPP commissioning
$11,820
✓ e-signed
Expand
Add 4 ports + make-ready
$28,640
Pending
DCFC PMI Visit
Quarterly · Express 250 · DC-07
GFCI / CCID test
Per NEC 625.54
OCPP recommission
OCPP 2.0.1 handshake
07 Capabilities
What an EV install shop actually runs on, on one platform.
Built around the install lifecycle, not bolted on. No swivel-chair between five tools, no separate compliance product, no spreadsheet for the OEM warranty channels.
Project & field ops
- Multi-phase project tracking (survey → energize)
- Photo-based site survey + AI extraction
- Mobile commissioning checklist (38 items)
- GPS tracking + on-my-way text
- Offline-safe on iOS + Android (parking-garage proof)
Network ops & integrations
- OCPP 1.6J + 2.0.1 commissioning + remote start/stop
- Plays with ChargePoint, AMPECO, ChargeLab, EV Connect, FLO
- Hardware pricebook from your distributor (Ferguson, Graybar, Wesco)
- QuickBooks Online + Desktop sync
- Two-way payouts, deposits, retainage
NEVI & compliance
- Per-port uptime tracked against 97% threshold
- NEVI compliance PDF auto-attached to invoices
- OEM warranty channels: ChargePoint Assure, ABB, Wallbox, Tesla
- EVITP / NABCEP cert tracking on every dispatch
- AHJ packet builder (NEC 625 + 220.87)
Reporting & ask-the-data
- NEVI uptime dashboard (per-port + per-site, 30/90 day)
- Ask-the-data chat in plain English
- Tech-by-tech revenue + close-rate
- Live job-margin + capacity
- Recurring-revenue + win-back view
08 Why it matters
Three reasons EV contractors switch. And stay.
The install IS the upsell.
A site survey doesn't become a job — it becomes a six-phase project, plus a PMI plan, plus an OEM warranty channel. FieldCamp threads the whole arc on one record so your good-better-best estimate sells make-ready, hardware, labor, commissioning, AND the maintenance plan in one approval.
Uptime is the contract.
NEVI sites hold 97%. Lose it and you lose the renewal — and the next award. FieldCamp watches every port, drafts the PMI before the drift becomes a default, and routes the right tech with the right OEM channel ready.
You're not a CMS. Stop paying like one.
ChargePoint, AMPECO, ChargeLab — they run the chargers. You build and service them. FieldCamp is the one platform that ships an install-and-maintain data model instead of a CMS dashboard you don't need. Plays nice with whichever CMS the site already uses.
09 The other trades we run
Same platform. Every trade you touch.
10 FAQ
Common questions EV contractors ask.
It's the all-in-one platform that runs an EV install and service shop — site surveys (often from a customer-submitted panel photo), multi-phase project tracking (permit → make-ready → mount → commissioning → energization), OCPP commissioning checklists, NEVI uptime SLA monitoring, AI-dispatched service calls when uptime drops, estimates, invoices, and reporting. It is different from a CMS (Charging Management System) like ChargePoint, AMPECO, or ChargeLab, which is the operator backend that handles the driver-side billing and roaming once the charger is live. FieldCamp is the contractor's side — and plays nicely alongside whichever CMS the site already uses.
No. FieldCamp is field service software for the contractors who install, commission, and maintain EV chargers — not the operator platform that handles driver-side billing and roaming. Your tech runs an OCPP 1.6J or 2.0.1 handshake test from the FieldCamp mobile app at commissioning, so the station shows up correctly in ChargePoint, AMPECO, ChargeLab, EV Connect, FLO, or whichever CMS the site uses before the truck leaves.
A customer (fleet ops manager, building owner, or homeowner) submits a photo of their electrical panel through your branded intake form. FieldCamp's vision pipeline extracts the panel manufacturer and model, main breaker amperage, available breaker spaces, phase configuration, and an estimated run distance to the planned mount location. It then drafts the make-ready scope — what size breaker, whether a subpanel is needed, conduit length, a NEC 625.42 service load calculation — before you've sent a truck. Inspired by how Qmerit handles intake.
Yes. Uptime is tracked per port and per site, with NEVI's 97% threshold built into the alerting. When uptime drifts below threshold, FieldCamp surfaces it on the dispatch board, drafts the PMI visit, drafts the OEM warranty RMA if applicable, and the invoice can attach a NEVI compliance PDF. Quarterly visits chain automatically on the cadence you set — the typical NEVI-aligned schedule.
38 items across seven sections: pre-commissioning document review, electrical service & dedicated circuit verification, grounding & bonding, EVSE physical install inspection, connector output and functional testing (including the Control Pilot signal and GFCI/CCID test per NEC 625.54), network connectivity & OCPP configuration (1.6J or 2.0.1 handshake with the CMS, ChargeBoxId uniqueness, security profile and TLS), and final sign-off including a remote start/stop test from the CMS dashboard and AHJ acceptance.
Yes — that's the heart of how FieldCamp models EV. Each site holds EVSE stations, each station holds port records with Port type (NACS, CCS1, CHAdeMO, J1772, Type 2), Hardware brand and model (ChargePoint Express, ABB Terra, Wallbox Pulsar, Tesla Wall Connector), Serial, OCPP version (1.6J or 2.0.1), Install date, OEM warranty channel and expiry, and a Service status pill (Good, Due soon, Overdue). Service history rolls up automatically; drops below NEVI's 97% trigger the workflow.
Yes. Each port logs the OEM warranty channel — ChargePoint Assure, ABB warranty portal, Wallbox RMA, Tesla service portal — so a claim is a one-tap workflow when a unit fails. The tech doesn't have to remember which OEM's portal to open, which serial format the RMA system expects, or whether the part is in warranty.
Both. The data model and AI dispatch scale from a two-truck installer doing residential Level 2s, to a regional commercial contractor running DCFC for fleet depots, to a multi-state NEVI builder. Pricing is simple, flat, and per-user, and we set up your data model — your project phases, your OCPP commissioning steps, your PMI plans — with you on the onboarding call.
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