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Stop juggling jobs across WhatsApp + Excel.AI Dispatcher live → 1:1 demo (SGT)

EV INFRASTRUCTURE INSTALL & SERVICE

Software for the contractors who put EV chargers in the ground and keep them running.

From a customer's panel photo to the OCPP commissioning checklist to a NEVI uptime SLA. FieldCamp models the way EV install shops actually work — not a CMS, not generic FSM with a label change.

Book a 15-minute callWe'll spin up your data model on the call.
4.8Capterra

Trusted by EV install & service contractors
from a two-truck shop to a multi-state infrastructure builder.

EV installElectricalSolarFleet electrificationUtilityGovernment

01  The EV data model

Site → Station → Port — plus the OCPP version, plus the NEVI uptime gauge.

FieldCamp ships an EV layout with typed fields the CMS platforms keep for their operator backend: hardware brand, port type, OCPP version, NEVI uptime, OEM warranty channel — live the moment a tech opens the record.

It doubles as your EV CRM — every site, fleet owner, and AHJ contact on one record.

2400 Industrial Pkwy
Object modelproperty_profile

2400 Industrial Pkwy

Phoenix, AZ · Sarah Park

Active
Fleet depot3 stations12 portsNEVI funded
Bay A · pedestals 1–4Station2 ports
ChargePoint Express 250 · DC-01DCFC · NACS · 150 kWGood
ChargePoint Express 250 · DC-02DCFC · NACS · 150 kWDue soon
Bay B · pedestals 5–8Station1 ports
ChargePoint Express 250 · DC-07DCFC · NACS · 150 kWOverdue
NEVI uptime · last 30 daysper-port
Bay A average98.4%
Bay B average91.2%
Bay C average97.6%
NEVI threshold · 97%
Recordcharging_port

ChargePoint Express 250 · DC-07

Bay B · 2400 Industrial Pkwy

Overdue
OverviewService logFiles
Specs
Port typeSelectNACS · DCFC
HardwareTextExpress 250 · 150 kW
SerialTextEXP250-BR-007
OCPPText2.0.1
Install dateDateJun 4, 2023
OEM warrantyChannelChargePoint Assure30 days

Uptime drift caught. DC-07 fell to 91.2% (NEVI threshold 97%). A PMI was scheduled, a ChargePoint Assure RMA drafted for the contactor, and Sarah notified on WhatsApp — all before her morning fleet check-in.

Linked records

Ports link to their station, stations to the site. Open one site and see every port, project phase, PMI plan, and visit in place.

Typed fields

Port type, hardware brand, OCPP version, install date, OEM warranty channel — structured fields with real types, never a notes-field dump.

Uptime is a field

Per-port uptime tracked against NEVI's 97% threshold. Drift below and the dispatch board flags it before the customer calls.

Shared record views

One record per site and port — specs, project, service log, OEM warranty channel, AHJ packet, files. The same view your CSRs, dispatchers, and techs work from.

02  Customer intake

A photo of the panel tells you what the project actually is.

Your customer uploads panel photos through a branded intake form, and FieldCamp pins them to the site record. No truck roll for the assessment.

Your estimator — or the vision workflow you wire up — reads off the breaker amperage, panel make, spaces, and run distance, then drafts the make-ready scope.

SRV-1842 · 2400 Industrial Pkwy
Customer-submitted photo2 of 4
Customer-submitted electrical panel123 Vision parsed · 1.4s

Pan-and-zoom for AHJ submittal · auto-annotated

Extracted spec
PanelSquare D QO-200M
Main breaker200A · Single phase
Available spaces4 of 20
Run to mount~28 ft · EMT path clear
Service dropOverhead · APS metered
Draft make-ready scopeest. $1,420
  • 50A · 2-pole breaker (QO250)
  • Subpanel: not needed
  • ~30 ft · 3/4" EMT conduit
  • NEC 625.42 service load calc · auto-generated
EST-2104 · draft estimate readyReady to send
Site surveyed without a truck roll

03  The install project

Kickoff to energization in one record.

EV installs are projects, not 2-hour visits. FieldCamp tracks every phasesurvey, AHJ permit, make-ready, mount, commissioning, energization — with photos and signed milestones on one record.

Site host, fleet owner, utility coordinator, AHJ inspector — everyone sees the same view.

PRJ-218 · BlueRoad Bay B retrofit
Done

Site survey

Apr 18 · 1.4s vision parse

Square D QO-200 · 4 spaces · ~28 ft run

Done

AHJ permit

Apr 24 · Phoenix BDS

Permit BLD-2026-4218 · stamped

Done

Utility make-ready

May 02 · APS coordination

200→400A service upgrade · energized

Active

Mount + cable

In progress · 3 of 4 mounted

DC-07 trim ring + signal cable today

Up next

Commissioning

Scheduled · May 14, 9 AM

Priya K. · OCPP 2.0.1 handshake + GFCI

Up next

Energization

Pending utility sign-off

APS final inspection · ETA May 16

Project files
AHJ packet · BLD-2026-4218.pdfNEC 625 load calc.pdfStamped drawings.dwgAPS service upgrade.pdfAs-built (in progress).pdf
Stakeholders synced · 1 record

04  Commissioning

Every check, every photo — into one signed AHJ packet.

FieldCamp ships a 38-step EVSE commissioning template as a custom checklist the tech runs from the mobile app — electrical, grounding, GFCI/CCID, Control Pilot, OCPP handshake, AHJ sign-off. Each step logs a timestamp, photo, and note.

The handshake itself runs in the OEM installer app — the tech attaches the screenshot of the charger going Online, and the checklist compiles into the AHJ packet automatically.

DC-07 · Priya K.

Commissioning checklist · 38 items

Pre-commissioning docs reviewed

AHJ packet · stamped drawings

Electrical service verified

240V · 50A · Phase B confirmed

Grounding & bonding

Ground impedance 0.8 Ω · within spec

EVSE physical install

Torque-verified · NEMA 3R seal intact

GFCI / CCID test

Trip at 9.2 mA · per NEC 625.54

Control Pilot (CP) signal

1 kHz square wave · ±12V ok

OCPP 2.0.1 handshake

Connecting to ChargePoint CSMS…

Running

Remote start / stop test

AHJ sign-off

Inspector ETA: 14:30

Step 7 · OCPP handshake

Running
chargepoint-installer-online.png14:04
ChargePoint InstallerCP-EXP250-007

Express 250 · NACS

Online
OCPP2.0.1 · TLS 1.3Heartbeat30 s · stableBootAccepted 14:02Rated150 kW DC

Tech notes

Boot accepted on first attempt. ChargeBoxId confirmed in operator dashboard. Heartbeat steady at 30 s. Ready for remote start test.

Priya K. · EVITP #1842

Signed off · 14:04 today

Captured

AHJ packet · auto-compiling. Every check, photo, and signature folds into one PDF for the inspector — without copy-paste.

Port live in 14 minutes

05  Service & NEVI uptime

Uptime is the contract. FieldCamp watches it.

NEVI-funded sites must hold 97% uptime. FieldCamp tracks it per port — when one drifts below threshold, it drafts the PMI visit and dispatches the right tech by skill and zone.

Each OEM warranty channel lives on the port record — ChargePoint Assure to Tesla service portal — so a claim is one tap, not one hour.

Bay B · DC-07

91.2%

Current 30-day uptime · DC-07

Target: 97%
NEVI 97%

Across BlueRoad — 30-day

Bay A · 4 ports98.4%
Bay B · 4 ports91.2%
Bay C · 4 ports97.6%
Auto-dispatchedJOB-2041

DCFC Diagnostic · DC-07

Priya K. · EVITP + NABCEP

Today 1:30 PM · 14m drive

PMI plans184 active

Premium · Quarterly DCFC

84 sites · 12 due this month

Active

Essential · Annual L2

100 sites · 22 due this month

Active

Lapsed > 90 days

16 sites

Lapsed

OEM warranty channels · on the port

ChargePoint AssureABB warranty portalWallbox RMATesla service
Drift caught · job dispatched · RMA drafted

06  Estimates & invoicing

Estimates that include the make-ready. Invoices that attach the NEVI report.

Good-better-best estimates from the flat-rate pricebook — make-ready labor, panel upgrade, OEM hardware, OCPP commissioning, one approval.

Invoices auto-attach the NEVI compliance PDF, collect via Tap-to-Pay, ACH, card, or Apple Pay, and stay QuickBooks-synced — no double entry.

EST-2104

For

BlueRoad · Bay B retrofit

2400 Industrial Pkwy

Repair

Contactor + recommission

$1,420

Declined

Replace★ Best

Express 250 + OCPP commissioning

$11,820

✓ e-signed

Expand

Add 4 ports + make-ready

$28,640

Pending

INV-3044
Tap-to-Pay · 38 seconds

DCFC PMI Visit

Quarterly · Express 250 · DC-07

$480.00

GFCI / CCID test

Per NEC 625.54

$120.00

OCPP recommission

OCPP 2.0.1 handshake

$180.00
Subtotal$780.00
AZ Tax · 8.6%$67.08
Total · paid$847.08
NEVI report attached✓ Synced to QuickBooksAuto-charged · PMI
Estimate → invoice in one tap

07  Capabilities

What an EV install shop actually runs on, on one platform.

Built around the install lifecycle, not bolted on. No swivel-chair between five tools, no separate compliance product, no spreadsheet for the OEM warranty channels.

Project & field ops

  • Multi-phase project tracking (survey → energize)
  • Photo-based site survey + AI extraction
  • Mobile commissioning checklist (38 items)
  • GPS tracking + on-my-way text
  • Offline-safe on iOS + Android (parking-garage proof)

Network ops & integrations

  • OCPP 1.6J + 2.0.1 commissioning + remote start/stop
  • Plays with ChargePoint, AMPECO, ChargeLab, EV Connect, FLO
  • Hardware pricebook from your distributor (Ferguson, Graybar, Wesco)
  • QuickBooks Online + Desktop sync
  • Two-way payouts, deposits, retainage

NEVI & compliance

  • Per-port uptime tracked against 97% threshold
  • NEVI compliance PDF auto-attached to invoices
  • OEM warranty channels: ChargePoint Assure, ABB, Wallbox, Tesla
  • EVITP / NABCEP cert tracking on every dispatch
  • AHJ packet builder (NEC 625 + 220.87)

Reporting & ask-the-data

  • NEVI uptime dashboard (per-port + per-site, 30/90 day)
  • Ask-the-data chat in plain English
  • Tech-by-tech revenue + close-rate
  • Live job-margin + capacity
  • Recurring-revenue + win-back view

08  Why it matters

Three reasons EV contractors switch. And stay.

01

The install IS the upsell.

A site survey doesn't become a job — it becomes a six-phase project, plus a PMI plan, plus an OEM warranty channel. FieldCamp threads the whole arc on one record so your good-better-best estimate sells make-ready, hardware, labor, commissioning, AND the maintenance plan in one approval.

02

Uptime is the contract.

NEVI sites hold 97%. Lose it and you lose the renewal — and the next award. FieldCamp watches every port, drafts the PMI before the drift becomes a default, and routes the right tech with the right OEM channel ready.

03

You're not a CMS. Stop paying like one.

ChargePoint, AMPECO, ChargeLab — they run the chargers. You build and service them. FieldCamp is the one platform that ships an install-and-maintain data model instead of a CMS dashboard you don't need. Plays nice with whichever CMS the site already uses.

10  FAQ

Common questions EV contractors ask.

It's the all-in-one platform that runs an EV install and service shop — site surveys (often from a customer-submitted panel photo), multi-phase project tracking (permit → make-ready → mount → commissioning → energization), OCPP commissioning checklists, NEVI uptime SLA monitoring, AI-dispatched service calls when uptime drops, estimates, invoices, and reporting. It is different from a CMS (Charging Management System) like ChargePoint, AMPECO, or ChargeLab, which is the operator backend that handles the driver-side billing and roaming once the charger is live. FieldCamp is the contractor's side — and plays nicely alongside whichever CMS the site already uses.

No. FieldCamp is field service software for the contractors who install, commission, and maintain EV chargers — not the operator platform that handles driver-side billing and roaming. Your tech runs an OCPP 1.6J or 2.0.1 handshake test from the FieldCamp mobile app at commissioning, so the station shows up correctly in ChargePoint, AMPECO, ChargeLab, EV Connect, FLO, or whichever CMS the site uses before the truck leaves.

A customer (fleet ops manager, building owner, or homeowner) submits a photo of their electrical panel through your branded intake form. FieldCamp's vision pipeline extracts the panel manufacturer and model, main breaker amperage, available breaker spaces, phase configuration, and an estimated run distance to the planned mount location. It then drafts the make-ready scope — what size breaker, whether a subpanel is needed, conduit length, a NEC 625.42 service load calculation — before you've sent a truck. Inspired by how Qmerit handles intake.

Yes. Uptime is tracked per port and per site, with NEVI's 97% threshold built into the alerting. When uptime drifts below threshold, FieldCamp surfaces it on the dispatch board, drafts the PMI visit, drafts the OEM warranty RMA if applicable, and the invoice can attach a NEVI compliance PDF. Quarterly visits chain automatically on the cadence you set — the typical NEVI-aligned schedule.

38 items across seven sections: pre-commissioning document review, electrical service & dedicated circuit verification, grounding & bonding, EVSE physical install inspection, connector output and functional testing (including the Control Pilot signal and GFCI/CCID test per NEC 625.54), network connectivity & OCPP configuration (1.6J or 2.0.1 handshake with the CMS, ChargeBoxId uniqueness, security profile and TLS), and final sign-off including a remote start/stop test from the CMS dashboard and AHJ acceptance.

Yes — that's the heart of how FieldCamp models EV. Each site holds EVSE stations, each station holds port records with Port type (NACS, CCS1, CHAdeMO, J1772, Type 2), Hardware brand and model (ChargePoint Express, ABB Terra, Wallbox Pulsar, Tesla Wall Connector), Serial, OCPP version (1.6J or 2.0.1), Install date, OEM warranty channel and expiry, and a Service status pill (Good, Due soon, Overdue). Service history rolls up automatically; drops below NEVI's 97% trigger the workflow.

Yes. Each port logs the OEM warranty channel — ChargePoint Assure, ABB warranty portal, Wallbox RMA, Tesla service portal — so a claim is a one-tap workflow when a unit fails. The tech doesn't have to remember which OEM's portal to open, which serial format the RMA system expects, or whether the part is in warranty.

Both. The data model and AI dispatch scale from a two-truck installer doing residential Level 2s, to a regional commercial contractor running DCFC for fleet depots, to a multi-state NEVI builder. Pricing is simple, flat, and per-user, and we set up your data model — your project phases, your OCPP commissioning steps, your PMI plans — with you on the onboarding call.

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