What is Restaurant Automation System and How Does it Benefit?

Food is a necessity, so is the automation to survive in the business lately. So let’s combine these two. Ah, do not automate food though! It’s not yet possible for humans to eat automated food. But automate food services – that’s restaurant automation! While the restaurant automation system is not a newbie, it’s also not widely spread yet. But here’s the big news. The global food automation market will cross $14.3 billion by 2025. This suggests that in near future, we will see a huge rise in the restaurant industry, especially in the automated restaurant ordering system. This also brings promises of lower operational costs, a more efficient customer experience, and an overall boost in productivity. So let’s discuss the complete strategy for your restaurant automation.

What is Restaurant Automation?

Why Should You Automate Your Restaurant Business Process?

• Effective Management: Using a variety of software such as reservation software, you would be in a position to decide how many personnel are needed for various shifts and also coordinate the kitchen employees. When clients with reservation software book a seat online, instead of on calls. This way, you can also avoid potential loss of sales arising from overbooking and double-booking.
• Greater Savings: To prevent any wasting needless resources, labor costs need to be handled correctly. Therefore, using fully automated restaurants software with job costing functionalities will be a great alternative. It will help you prepare shifts with the knowledge and skills of how much resources & wages companies will spend. And compare the expected labor costs to the real costs as well.
• Better Communications: There was a survey conducted citing 84% of millennial employees want to have an open communication policy than perks when choosing jobs. Therefore, for your food product putting a priority on engaging workers is crucial. Scheduling tools for your fast-food chains provide functions that promote and enable contact with your team from various areas & locations, improving the connection.
• Employee Satisfaction: People need to feel trusted, so allowing them more power over handling their shifts is an efficient way to provide them with autonomy. The scheduling program for your restaurant staff can make it easier for your workers to switch shifts with acceptable colleagues. This in turn increases employee satisfaction at work.
• Brand Image: Your foodservice industry software, if, paired with a referral scheme, (which is not an exception) will benefit you from marketing campaigns. These are the categories of advertisement that has a reputation and tend to be reviewed by peers. By decreasing the emphasis on conventional modes of ads, it can obtain new customers from existing clients and increases the overall brand image. This ultimately drive-thru a better restaurant experience.
• Time-saving: Restaurant management tools free up time that would be wasted using excel spreadsheets to quality control the inventory stock. This method also cuts back on the time wasted taking the inventory’s physical count and ensures more detailed outcomes. It helps you to take care of your staff.
• No Theft of Inventory Food: Using tools for inventory tracking will also assist you to recognize irregular stock depletion trends that could be a sign of fraud. To establish the reasons for your lost stock like woks, ingredients, food waste, and food safety, this could lead to further investigation.
• Enhanced Customer Experiences: Customers in an interactive environment enjoy the ease and having the option of an app (or your web-site) to book a table at your restaurant is a way to have this hospitality convenience. A suitable reservation software should be capable of providing real-time right reserved information about table availability to your customers and locations. This will increase the level of your customer service and provide better customer satisfaction.

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What Daily Task and Process You Can Automate in Your Restaurant Business?

1. Mobile Ordering

   Invariably, as we speak about restaurant technology, mobile ordering is the current crucial part. With the introduction of online ordering, most home delivery orders are placed via a smartphone app or website. This feature allows visitors to order eating commodities like pizza from anywhere and guarantees that orders are quickly placed based on demand. This gives customers the luxury to place requests on their preferences and choose between pickup and delivery from their account from any area.

2. Reservation

   Online table reservation tools allow clients to book preferred tables well in advance at restaurants. This platform offers a virtual restaurant preview to help clients select a table before they enter the destination. When consumers can pick their preferred table well in advance to prevent the difficulty of describing their seating requirements, this also helps to maximize consumer delight and improve life.

3. POS System

   You will have a good view of your revenue and supplies, for example, Dunkin Donuts has automated this process. The question source such as why the prices of the particular ingredient or ingredients are rising, but the trading is not, can quickly be drive-thru by Dunkin Donuts. You can scan orders and inventory for errors. You will also be able to monitor the source of the working hours of employees and daily restaurant operations. To make effective strategies for restaurant operations and labor costs.

4. Automatic Billing

   Technology for restaurants has dramatically increased the billing process in restaurants. The POS system produces an instant bill as soon as the client is finished dining. An automated payment guarantees no delays and helps to redesign customer service. The splitting of the billing functionality is also supported by most POS implementations, which make it easier for clients to pay for their orders.

5. Online Payments

   Thanks to advanced food-service technology as online payments have made the lives of both customers and self-service suppliers much easier. It has also been shown that bill generation and payment through cell phones or virtual wallets like google pay, credit cards, debit card, etc. speed up the process of bill settlement.  In the restaurant industry, a lot of online payment gateways have arisen which has greatly enhanced the operation.

6. Accounting and Reporting

   When you automate restaurants with accounting processes & tasks, you are able to monitor the restaurant’s financial database. All the company statistics and receipts will be displayed in tabular forms and graphs to help you develop an overview of your restaurant industry. You can also try customized POS software to leverage full accounting benefits and challenges. It lets you track all the foodservice purchases & transactions, and gives you access to all of the information right on your mobile app screen in real-time.

7. Checkout System

   Waiting in line for the checkout for the cashiers is one of the exasperating parts of eating out. In planning to pick it up, process, and return it, it still seems to take the server forever. On a good idea & change, send the client home, and give an automatic checkout system. They’ll be happier to leave a positive review and even be encouraged. Plus, your tables will increase turnover sooner, allowing more diners to serve with a smile.

8. Feedback Management

   Restaurants have been pursuing consumer input for years through feedback forms that had to be manually filled in and answer questions. However, clients can be discouraged by the manual tasks of filling in a feedback form. So, by incorporating a detailed consumer feedback form in the restaurant order app for waiters themselves based on the dinner they ordered and their customer experience.

9. CRM System

   We know, to improve customer satisfaction and loyalty, the development of customer relationship management (CRM) software is most common these days. Based on the ordering preferences of the clients, you can use a powerful CRM database to come up with personalized deals and discounts. So, automating this process for most companies has become a compulsion and how.

How Automation is Changing the Way Restaurants Do Business?

Our Work For Food Industry Automation

Custom Software Solution for Meat Processing Industry

Solutions We Developed

Result:

Conclusion