How Voice Selection Works in 3 Steps
Navigate to My Receptionist and open the Voice Selection tab to access four industry-leading TTS providers—OpenAI TTS, ElevenLabs, and Cartesia. Each provider brings unique strengths: OpenAI for reliable everyday clarity, ElevenLabs for premium natural-sounding voices, Cartesia for ultra-low latency, and Hume AI for emotionally intelligent conversations. Choose your provider, then select the model that matches your needs—whether that’s Turbo v2.5 for speed, Multilingual v2 for international callers, or TTS-1 HD for maximum audio fidelity.
Browse the Voice Library to explore professional voices across all providers, from warm and empathetic to crisp and authoritative. Click Preview on any voice to hear exactly how your AI receptionist will sound during real calls, testing options like California Girl’s approachable energy or Barbershop Man’s steady professionalism. Listen to as many samples as you need, there’s no limit, until you find the voice that perfectly matches your brand personality. Once you’ve found the right fit, hit Select and your receptionist starts using that voice immediately.
Call your business number to hear your new AI receptionist voice in action during a live conversation. Experience exactly how it handles greetings, answers questions, and guides callers through your workflows, this real-world test reveals what your customers will actually hear. Not perfect yet? Switch voices in seconds from your dashboard and test again until every caller gets the ideal first impression.
How Voice Library Eliminates Brand Mismatch
No More Generic Robot Voices
Most AI phone systems give you one or two voice options that sound obviously artificial. Callers recognize the robotic tone instantly, creating doubt about your business professionalism. Welco’s voice library includes natural-sounding voices across multiple providers—warm and friendly, crisp and professional, energetic and upbeat. Find a voice that matches your brand personality instead of defaulting to whatever generic option ships by default.
Stop Losing International Callers to Language Barriers
Single-language voices alienate callers who speak other languages or struggle with certain accents. Welco offers multilingual voice models from ElevenLabs and Cartesia that handle international callers naturally. Select Multilingual v2 or Sonic Multilingual to serve diverse customer bases without forcing everyone through an English-only experience that frustrates non-native speakers.
Match Your Voice to Your Industry and Audience
A law firm needs a different voice than a children’s dental practice. A luxury spa requires different energy than an emergency plumber. Welco’s extensive voice library lets you audition voices until you find one that fits—authoritative for professional services, warm for healthcare, energetic for entertainment venues. Your AI receptionist sounds like it belongs at your business, not like it wandered in from a generic call center.
What Businesses Say About Welco
We tried three other AI phone services before Welco. They all had the same two or three voices that screamed "you’re talking to a robot." With Welco, I found a voice that actually sounds like it could work at our spa—calm, warm, unhurried. Clients have commented that our phone system feels more welcoming now. The voice library was honestly the deciding factor for us.
Amanda Chen
Owner, Serenity Day Spa
Our clients are high-net-worth individuals who expect premium service at every touchpoint. The default AI voices sounded cheap and undermined the experience we’re trying to create. Welco’s ElevenLabs integration gave us access to voices with real depth and professionalism. We previewed probably fifteen voices before finding one that matched our brand. Worth every minute of testing.
David Morrison
Managing Partner, Morrison Wealth Advisors
We serve a lot of Spanish-speaking customers in our area. Other AI receptionists only worked well in English—the Spanish felt awkward and robotic. Welco’s multilingual voice models handle both languages naturally. Our bilingual callers actually get a good experience now, and we’ve stopped losing leads to language frustration. The multilingual support alone justified switching.
Maria Rodriguez
Office Manager, Rodriguez Family Dental
Welco Integrates Seamlessly with Your Business Tools
Your selected voice works across all Welco features—call answering, appointment booking, intake forms, and SMS confirmations. Connect with Cal.com, Calendly, or Google Calendar and your AI receptionist handles scheduling in the voice you chose. Every customer touchpoint maintains consistent brand experience.
Industries That Need the Right Voice
Legal clients expect authority and professionalism from the first interaction. A casual or overly cheerful voice undermines credibility before attorneys even speak with prospects. Welco’s voice library includes measured, professional voices that convey competence and trustworthiness—matching the tone clients expect from legal representation.
Patients calling healthcare providers are often anxious about symptoms, costs, or procedures. A warm, reassuring voice reduces anxiety and builds trust immediately. Welco offers calm, empathetic voice options that make patients feel heard and cared for before they even reach clinical staff
Relaxation starts the moment clients call. A harsh or robotic voice breaks the calming experience before appointments even begin. Welco’s voice library includes soothing, welcoming voices that set the tone for spa and salon visits—making clients feel pampered from their very first interaction.
Homeowners calling plumbers, electricians, or HVAC technicians want confidence that professionals will show up. A clear, friendly voice builds trust and professionalism without sounding corporate or distant. Welco’s voice library includes approachable options that feel reliable and competent.
Dining and hospitality run on warmth and energy. A flat, robotic voice kills the vibe before guests even make reservations. Welco offers upbeat, welcoming voices that match the energy guests expect—setting the tone for great experiences from the very first interaction.
Clients discussing investments, insurance, or financial planning expect professionalism and discretion. A generic AI voice undermines confidence in sensitive financial matters. Welco’s voice library offers polished, trustworthy voices that convey the competence and reliability financial clients demand.
Your Brand Deserves a Voice That Matches
Stop settling for generic AI voices that make your business sound like everyone else. Welco’s voice library gives you a real choice—multiple providers, dozens of voices, and the ability to preview before you commit.
FAQ About Voice Library
Which voice providers does Welco support?
Welco supports four leading TTS providers: OpenAI TTS, ElevenLabs, Cartesia, and Hume AI. Each offers unique voice characteristics and model options. Switch between providers anytime from Welco’s My Receptionist settings without additional setup or configuration.