Work Order Management
Work order management software that runs every job — intake to paid.
One job holds the whole work order — forms, photos, line items, labor, signatures, and the invoice. Built for HVAC, plumbing, electrical, property management — every trade that runs work in the field, commercial or residential.
Trusted by HVAC, plumbing & electrical contractors running work orders on everything from residential one-offs to multi-state commercial accounts.
01 Work order tracking
All your work orders, in one list. Nothing on a clipboard.
Work order software that opens to the whole board — number, client, schedule, type, status, and total at a glance. Filter, save a view, and click into any job for the full record. One source of truth from the first call to the paid invoice.
| Job Number | Client | Schedule | Job Type | Status | Total |
|---|---|---|---|---|---|
| JOB-10310 | SCSunrise Café | Tomorrow · 9:00 AM | Recurring | Scheduled | $420.00 |
| JOB-10293 | AMACME Mechanical | Today · 8:30 AM | One-off | In Progress | $595.12 |
| JOB-10311 | MHMarina Heights | May 30 – Jun 2 | Multi-day | Awaiting parts | $8,250.00 |
| JOB-10288 | JTTan Residence | Yesterday | One-off | Completed | $240.00 |
| JOB-10279 | BFBedok F&B | May 24 | Recurring | Invoiced | $1,180.00 |
| JOB-10262 | FS404 Studios | May 21 | One-off | Cancelled | $0.00 |
02 Work order status pipeline
Every order, in its stage. Moved by your team — or by AI.
Work order tracking software that shows the whole pipeline — scheduled, in progress, completed, invoiced, paid — so you know exactly what’s stuck. An AI agent can advance orders the moment they’re ready — flag a completed job for invoicing, nudge an overdue one. Rename the stages and pick their colors to match how your shop actually works.
Quarterly PM — Sunrise Café
Daniel
Install — Marina Heights
Priya
AC repair — ACME Mechanical
Marcus
Drain clearing — Tan Residence
Panel upgrade — 404 Studios
Hood clean — Bedok F&B
03 Field work capture
Captured in the field. On the order before they leave.
Techs check in, run the Job Forms & Checklists, snap before-and-after photos, log parts and labor, and collect a signature — all from the phone. Every photo, form, and line item lands on the work order in real time. No re-entry back at the office. Works offline, syncs when there’s signal.
AC repair — ACME Mechanical
412 Harbor Dr, Unit 3
Job Forms & Checklists
Photos
Customer signature
J. Tan
04 Work order software features
Everything your work orders need, in one place.
Build the order, assign and schedule it, capture the work on-site, then close and bill — without leaving the platform or copying data between tools.
Build the order
- ·Custom fields for your trade
- ·Custom work-order objects
- ·Priority — low, medium, high, urgent
- ·One-off, recurring, or multi-day
- ·Service address + contacts
- ·Templates for common jobs
Marcus P.
Lead Tech · Zone 3
Assign & schedule
- ·Assign by skill, zone, and capacity
- ·AI Dispatcher auto-assign
- ·Drag-and-drop to the calendar
- ·Visits for multi-day work
- ·On-the-way notifications
- ·Conflict detection
Checklist
6 / 6 done
Capture on-site
- ·Job Forms & Checklists per job
- ·Before / after photos
- ·Line items — parts, materials & labor
- ·Job logs & cost tracking
- ·Time tracking, GPS check-in
- ·Customer signature capture
Invoice #INV-4471 created — $1,240.00
Close & bill
- ·Create invoices from jobs
- ·Auto-invoice on completion
- ·Multiple jobs on one invoice
- ·Full history & audit trail
- ·Take payment on-site
- ·Export to CSV or accounting
05 Why contractors switch
Work orders that close themselves out.
01
One record, not five tools.
The quote, the schedule, the on-site photos, the line items, the signature, and the invoice all live on the same work order. Stop stitching together a CRM, a scheduler, a forms app, and a spreadsheet.
02
It fits your trade, not the reverse.
A work order is a customizable object. Add the fields you actually use — unit model, refrigerant type, warranty status, gate code — and build your own work-order types. We configure it around how you work.
03
AI moves the work forward.
An AI agent watches your pipeline — assigning the right tech, flagging completed jobs for invoicing, nudging the ones gone quiet. Your dispatcher approves, or lets it run.
06 Field service platform
Work orders are the spine. The rest connects to them.
Every feature is configured around your business — and connected to the same data. Take the whole platform, or just the part you need.
07 Work order management FAQ
Work order management software — questions, answered.
What is work order management software?
Work order management software is a system for creating, assigning, scheduling, and closing out the jobs a field service business performs. A work order holds everything about the job — the customer and service address, the work to be done, the assigned technician, line items for parts and labor, on-site forms and photos, the customer signature, and the resulting invoice. In FieldCamp, work orders are managed as jobs, and the software tracks that full lifecycle on one record, from the first call (intake) to the paid invoice, so nothing lives on a clipboard or a spreadsheet.
What can a work order hold in FieldCamp?
Each work order carries its details (number, status, type, service address, contacts), line items with quantity, unit cost, and tax, on-site Job Forms and Checklists, before-and-after photos, parts, materials and labor, Job logs and cost tracking, file attachments, notes, a customer signature, and a full history of every change. Because a work order is a customizable object, you can add the fields your trade needs — unit model, refrigerant type, warranty status, gate code, and more.
How does work order tracking software show status?
FieldCamp work order tracking software shows each job as a color-coded status — for example Scheduled, In Progress, Completed, Invoiced, and Paid, plus On Hold and Cancelled where you need them. You can rename the stages and choose their colors to match how your shop actually works, view the whole pipeline on a board, and let an AI agent advance orders automatically — for example, flagging a completed job for invoicing.
Can technicians update work orders from the field?
Yes. From the mobile app, technicians check in with GPS, run the Job Forms and Checklists, capture before-and-after photos, add line items for parts and labor, collect a customer signature, and mark the work complete. Everything lands on the work order in real time, with no re-entry back at the office. The app works offline and syncs when there is signal.
Does a work order turn into an invoice automatically?
Yes. FieldCamp creates invoices from jobs — the line items on a work order roll straight into an invoice, and you can auto-create the invoice the moment a job is marked complete. You can also roll several jobs into a single invoice, take payment on-site, and export to CSV or your accounting system.
Which trades and job types does FieldCamp work order software support?
HVAC, plumbing, electrical, fire and safety, property management, cleaning, pest control, solar installation, and more — commercial or residential. It handles one-off, recurring, and multi-day work orders, with visits for jobs that span more than one appointment. Any business that dispatches people to perform and document work benefits from managing the full work-order lifecycle in one place.
Want work orders built around your shop?
Book a fifteen-minute call. We’ll map how a job flows through your business today and configure the work order, the stages, and the fields around it.
No demo deck. Just your business and ours.